Systems Management Service Providers White Papers

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IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM

Transparent Cloud Backup
sponsored by Intronis
WHITE PAPER: This short white paper explores a MSP focused backup and recovery service with intelligent backup framework which addresses application and server virtualization backup and recovery requirements.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

Intronis

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability
sponsored by Juniper Networks, Inc.
WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource.
Posted: 01 May 2012 | Published: 23 Apr 2012

Juniper Networks, Inc.

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards
sponsored by Advent Software, Inc
WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant.
Posted: 10 Jul 2008 | Published: 01 Jul 2008

Advent Software, Inc

The Kaseya IT Automation Framework  
sponsored by Kaseya International Limited
WHITE PAPER: Access this exclusive resource to discover a powerful, web-based, systems management platform that can reduce complexity and increase the productivity of IT pros and MSPs (Managed Service Providers). Read on to learn more about the many features and benefits of this integrated Web-based platform.
Posted: 23 Aug 2011 | Published: 23 Aug 2011

Kaseya International Limited

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

HP Device Manager 4.5 User Guide
sponsored by Hewlett Packard Enterprise
WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software
Posted: 19 Jul 2013 | Published: 30 Nov 2012

Hewlett Packard Enterprise

GFI MAX Building Blocks – The Answer to IT Services
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Taking the Next Step: How to Achieve Breakthrough Success in the IT Managed Services Business
sponsored by Kaseya
WHITE PAPER: The drive to build a company from the ground up and offer a competitive product or service that fulfills a need is a powerful pull. Owners of IT service provider businesses are no different. Check out this white paper to learn more.
Posted: 12 Apr 2011 | Published: 12 Apr 2011

Kaseya