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Software licensing is full of complexity and factors outside your control. Having accurate information is the best strategy for managing vendors, negotiating with them, and avoiding vendor audits. This paper offers insight to enter conversation...
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Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions.
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Read this white paper to learn why automation is the best way to make your testing processes more efficient while preventing critical business process disruption.
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Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
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Manage continued data growth to drive business results: Align application performance with business processes to meet service levels Segregate inactive application data from current activity and safely move it to a secure archive Archive, manage and retail.
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When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.
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This white paper looks at common problems experienced by MDM programs. Inside, learn how coupling MDM with business process management (BPM) can help provide greater governance and success for MDM programs.
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This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
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This white paper explores a strategy for externalizing business rules for centralized management and consistent implementation across business applications. Also inside, discover how this approach can help close the gap which can occur between the design and coding phases of business rule implementation.
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Read this white paper for an overview of a new approach to BPM which allows you to quickly model and execute new business processes, without error-prone and time-consuming coding. Learn how this strategy drives business flexibility and speed by allowing the quick change or implementation of business processes.
