WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
WHITE PAPER:
Managing IT infrastructure doesn’t have to be thankless. Nor does it have to be difficult or require tons of overtime.Embracing the Kaseya toolkit allows you to manage your IT assets more efficiently without being a nuisance, helping you to do your part to improve productivity and raise your reputation within the company.
WHITE PAPER:
Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
WHITE PAPER:
This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware.
WHITE PAPER:
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
WHITE PAPER:
This overview of the 2010 IBM Global IT Risk Study uncovers the challenges associated with IT risk, and the steps IT managers and CIOs are taking to better understand, confront and resolve this concern.
WHITE PAPER:
In this study, IDC analyst Michael Rose discusses how VMware ThinApp, an agentless virtualization solution, addresses the challenges of desktop computing. Read this paper to learn about the pros and cons of virtualized client computing.
WHITE PAPER:
This valuable resource discusses the impact of user-driven technology – ranging from cloud computing to social media - mean for the enterprise and for the CIO's role in building a successful business.
WHITE PAPER:
This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
WHITE PAPER:
Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing.