Leaders White Papers

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Identify and Leverage Your Existing Service Life Cycles
sponsored by IBM
WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

IBM

Top Ten Pain Points and Solutions for IT Managers
sponsored by Kaseya
WHITE PAPER: Managing IT infrastructure doesn’t have to be thankless. Nor does it have to be difficult or require tons of overtime.Embracing the Kaseya toolkit allows you to manage your IT assets more efficiently without being a nuisance, helping you to do your part to improve productivity and raise your reputation within the company.
Posted: 13 Aug 2010 | Published: 13 Aug 2010

Kaseya

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

Virtualization Overview
sponsored by Global Knowledge
WHITE PAPER: This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware.
Posted: 10 Dec 2008 | Published: 11 Oct 2008

Global Knowledge

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

The evolving roles of IT Managers and CIOs. Findings from the 2010 Global IT Risk Study
sponsored by IBM
WHITE PAPER: This overview of the 2010 IBM Global IT Risk Study uncovers the challenges associated with IT risk, and the steps IT managers and CIOs are taking to better understand, confront and resolve this concern.
Posted: 19 May 2011 | Published: 19 May 2011

IBM

Agentless Application Virtualization: Enabling the Evolution of the Desktop
sponsored by VMware, Inc.
WHITE PAPER: In this study, IDC analyst Michael Rose discusses how VMware ThinApp, an agentless virtualization solution, addresses the challenges of desktop computing. Read this paper to learn about the pros and cons of virtualized client computing.
Posted: 10 Dec 2008 | Published: 11 Dec 2008

VMware, Inc.

The Implication of Technology Trends for the CIO
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This valuable resource discusses the impact of user-driven technology – ranging from cloud computing to social media - mean for the enterprise and for the CIO's role in building a successful business.
Posted: 14 Feb 2014 | Published: 14 Feb 2014

Hewlett-Packard Enterprise

Accelerate IT Infrastructure Management for Better Business Value
sponsored by IBM
WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
Posted: 31 Jul 2012 | Published: 01 Aug 2011

IBM

Platform-as-a-Service Private Cloud with Oracle Fusion Middleware
sponsored by Oracle Corporation
WHITE PAPER: Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing.
Posted: 30 Nov 2009 | Published: 01 Oct 2009

Oracle Corporation