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This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
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This paper shows you how selecting an integrated messaging security solution reduces wasted IT effort, allows centralized management and permits a single support resource without the finger-pointing that can happen in a multi-vendor environ...
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A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware.
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Check out this paper to learn about the many benefits of IBM Lotus Sametime software integration and how it can enhance the collaboration and unified communications capabilities of all your Microsoft Office applications.
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In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
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Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
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Address Lotus Domino Mail challenges with an email archive system that stores, manages and offers easy access and search of corporate data stored in email systems, file server environments, instant messaging platforms and content management systems.
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The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users.