IM (Instant Messaging) White Papers

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Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
WHITE PAPER: This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
Posted: 20 Feb 2009 | Published: 20 Feb 2009

SPSS Inc. Worldwide Headquarters

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Advantages of Integrated Messaging Security
sponsored by Symantec Corporation
WHITE PAPER: This paper shows you how selecting an integrated messaging security solution reduces wasted IT effort, allows centralized management and permits a single support resource without the finger-pointing that can happen in a multi-vendor environ...
Posted: 03 Aug 2007 | Published: 03 Aug 2007

Symantec Corporation

Microsoft Exchange 2007- End-to-End Messaging Infrastructure Solution
sponsored by Cisco, EMC, & VMware
WHITE PAPER: A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware.
Posted: 17 Mar 2009 | Published: 01 Dec 2008

Cisco, EMC, & VMware

IBM Lotus Sametime Software Integration with Microsoft Applications: Connecting, Conversing and Collaborating More Conveniently
sponsored by IBM
WHITE PAPER: Check out this paper to learn about the many benefits of IBM Lotus Sametime software integration and how it can enhance the collaboration and unified communications capabilities of all your Microsoft Office applications.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

How Should an Enterprise Move towards Unified Communications?
sponsored by Avaya Inc.
WHITE PAPER: Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: 01 Jul 2008 | Published: 01 Jun 2008

Avaya Inc.

Managing Instant Messaging for Business Advantage: Phase Two - Protecting against IM Threats
sponsored by Symantec Corporation
WHITE PAPER: This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
Posted: 30 Mar 2007 | Published: 01 Jan 2006

Symantec Corporation

Archiving Lotus Domino for Storage Optimization and E-Discovery
sponsored by Symantec Corporation
WHITE PAPER: Address Lotus Domino Mail challenges with an email archive system that stores, manages and offers easy access and search of corporate data stored in email systems, file server environments, instant messaging platforms and content management systems.
Posted: 07 Aug 2007 | Published: 01 Jul 2007

Symantec Corporation

BlackBerry Enterprise Server for Microsoft Exchange
sponsored by BlackBerry
WHITE PAPER: The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users.
Posted: 11 Aug 2006 | Published: 01 Aug 2006

BlackBerry